2-1-1 is the free, confidential and multilingual phone number that serves residents of 12 counties (Alamosa, Conejos, Costilla, Chaffee, Cheyenne, El Paso, Lincoln, Mineral, Park, Rio Grande, Saguache, and Teller), helping those in need navigate the complex and ever-growing maze of health and human service providers in their community.
At present, trained information specialists staff the hotline from 8am to 5pm Monday through Friday utilizing a comprehensive database of thousands of resources including federal, state, and local government agencies, private non-profits, as well as faith and community-based organizations.